By Gianluigi Viscusi
The good fortune of public zone funding in eGovernment tasks strongly depends upon successfully exploiting all features of ICT platforms and infrastructures. The comparable goals are rarely accessible with out methodological frameworks that supply a holistic viewpoint and information at the contexts of eGovernment tasks. but public directors frequently have a mixture of felony and administrative wisdom, whereas missing a knowledge structures background.
With this booklet, Viscusi, Batini and Mecella offer a accomplished method for service-oriented details platforms making plans, with exact emphasis on eGovernment projects. They current the eG4M method which structurally helps the improvement of optimum eGovernment plans, contemplating technological, organizational, criminal, fiscal and social features alike. The procedure is concentrated on pillars: the standard of the supplied prone and similar methods, and the standard of the knowledge controlled within the administrative strategies and services.
The ebook is written for public directors, decision-makers, practitioners, ICT pros and graduate scholars, offering a accomplished standpoint of the demanding situations, possibilities and judgements on the topic of strategic and operational making plans of service-oriented details platforms in eGovernment.
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Additional resources for Information Systems for eGovernment: A Quality-of-Service Perspective
Sample text
To give an example, in the Italian Central Public Administration more than 500 large-sized databases are managed, while in each one of the 21 regions more than 1000 large-sized databases are used. Each one of the above databases has been designed independently from the other by different teams and is updated by different sources and data flows. As a consequence, administrative processes making use of such heterogeneous variety of data result in costly and low-quality services. To mention another typical phenomenon of eGovernment initiatives, data are often considered ancillary to software applications, so in order to solve a problem, the most important issue is considered to produce a new software application, without worrying about the data involved.
Quality issues provide the basis for the operational planning phase, where an operational model is preliminarily designed. An operational model defines the necessary level of business process integration and standardization for delivering services, identifying critical IT and business process capabilities [190]. In eG4M, 2 Besides these instrumental roles of data and information, we are aware of the change implied by the technological developments of information growth becoming “a comprehensive platform for framing, instrumenting, and acting upon the world [118, p.
Integrity refers to the security of information, namely protection of the information from unauthorized, unanticipated, or unintentional modification, to prevent from being compromised by corruption or falsification. Specific risk-based, cost-effective policies are defined for assuring integrity. The European directive 2003/98/CE on the reuse of public data (see [76]) highlights the importance of reusing the vast data assets owned by public agencies. The public sector collects, produces, and disseminates a wide range of information in many areas of activity, such as social, economic, geographical, meteorological, business, and educational information.