Working with involuntary clients : a guide to practice by Chris Trotter

By Chris Trotter

Many social employees are hired in positions the place they take care of involuntary consumers. those positions are hard, and require a selected set of talents. the hot version of this profitable booklet offers an obtainable and sensible advisor for handling tough and delicate relationships and speaking with reluctant consumers.

The writer at once hyperlinks concept to real-life by way of adopting a jargon-free and available consultant to operating in partnership with involuntary consumers. Written in a full of life and fascinating variety, the e-book is correct around the curriculum and richly illustrated with case examples drawn from quite a few service-user teams, reminiscent of paintings with individuals with addictions, adolescents who refuse to visit university and psychological well-being sufferers who refuse remedy, in addition to examples from felony justice and baby safety.

The author's built-in and systematic process promotes prosocial values; emphasizes clarifying roles; and offers with problems with authority and goal-setting. totally revised and up to date all through to mirror modern study and perform, the ebook contains elevated emphasis on threat review, cognitive behavioural techniques, together with manualised intervention courses, and reflective perform.

The result's a useful functional consultant for social paintings and social care scholars and pros to operating with either consumers and their families.

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A sex offender, for example, might not define his offending behaviour as a problem, and his goal might be to avoid detection in the future. A schizophrenic client who is required to take medication might view the medication, rather than the anti-social behaviour which occurs when she fails to use it, as the problem. Nevertheless, the research consistently points to the need to work with client definitions of problems and goals with both involuntary and voluntary clients. In fact, problem-solving approaches which work with clear definitions of problems in clients' terms and clear achievable goals have received so much support in the research over the years that they have almost become the social work and welfare method.

2003; Moos and Moos 2003; Longshore, Turner and Fain 2005). In fact, Arthur Lurigio (2000:515) suggests that 'effective treatments must be long term and intensive recognising that most drug problems are chronic and relapsing and that most drug users need time to break through denial and to become motivated'. He goes on to say that ideally treatment should be between three and nine months in duration. There is also some evidence that duration of treatment may be a factor in work with other clients in the welfare system.

Workers who talked about What works and what doesiYt? • • • their dual roles as both helper and investigator and who were clear about their expectations also had clients with good outcomes. T h e study supported the value of pro-social modelling and reinforcement. For example, workers who modelled simple courtesies such as keeping appointments, being punctual and doing what they said they would do had clients with particularly good outcomes. In fact, this alone often made the difference between good and bad outcomes.

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