By Wim Van Grembergen
Very good booklet filled with articles with IT governance, necessary to deepen the idea that of governance
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Additional info for Strategies for Information Technology Governance
Example text
This means that they only focus on past performance of the enterprise. An indication or prediction of future business value can be obtained by looking at the measures of operational performance, which are leading indicators of business value. The measures of IT performance and Information Technology infrastructure performance track in their turn the efficiency of using IT assets (Broadbent & Weill, 1998). To be successful, an organisation also needs to be aware that a different strategic context requires different indicators of value.
This was, for example, the case at NB Power in Canada, where the decision to implement an IT Governance framework was taken at a time when the Y2K problem required a lot of attention, a major SAP implementation project was running and an endless list of requests for IT support needed to be managed urgently (Callahan & Keyes, 2003). A Holistic Approach An IT Governance framework can be deployed using a mixture of various structures, processes and relational mechanisms. When designing IT Governance, it is important to recognise that it is contingent upon a variety of sometimes conflicting internal and external factors.
Hershey, PA: Idea Group Publishing. Gold, C. (1994). US measures – A balancing act. Boston, MA: Ernst & Young Center for Business Innovation. Gottschalk, P. (2003). Managing IT functions. In W. ), Strategies for Information Technology Governance. Hershey, PA: Idea Group Publishing. Guldentops, E. (2002). Knowing the environment: Top five IT issues. Information Systems Control Journal, 4, 15-16. Guldentops, E. (2003). Governing Information Technology through CobiT. In W. ), Strategies for Information Technology Governance.