Handbook for Management of Human Service Agencies by Professor T.F. Riggar, Mr. R.E. Matkin

By Professor T.F. Riggar, Mr. R.E. Matkin

A easy consultant for people chargeable for constructing and/or working accomplished or really good human carrier programs.

 

Drawing on greater than a decade of lecture room adventure and improvement and incorporating criteria from the fee on Accreditation of Rehabilitation amenities (1985 Edition), Riggar and Matkin have created a administration software that's as functional for human provider services because it is for college students. here's the basic administration wisdom required to set up or deal with every kind of human provider courses and facilities.

 

The textual content is geared up into 23 sections that describe initiatives starting from con­structing venture statements and admis­sion standards to constructing start-up budgets and allocating house for either di­rect and oblique prone. every one part offers definitions and directions, prac­tical examples, routines, and chosen references. whereas the point of interest is at the prac­tices of the personal not-for-profit area, these operating in a profit-oriented surroundings will locate some of the sections and ex­ercises to be important aids for constructing, working, and holding profitable programs.

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Page v To S. W. , without whom nothing is possible Page vii Contents Preface ix Acknowledgments xi Introduction 1 Mission (Purpose) Statements 4 Program Goal Statements 10 Admission Criteria 16 Needs Assessment 21 Influencers 28 Boards of Directors 30 Committees 40 Public Relations 45 Marketing 52 Program Structure 60 Staff Positions 68 Organizational Charts 80 Operation Charts/Graphs 84 Client Flow Charts 95 Client/Staff Ratios 102 Space Allocation 108 Start-Up Budgets 118 Second Term of Operation 132 Projected Program Costs and Fees 139 Funding Sources and Grants 148 Program Evaluation 158 Management Considerations 170 Page ix Preface Handbook for Management of Human Services Agencies is designed as a basic guide for persons who are or will be responsible for developing and/or operating comprehensive or specialized human service programs.

Parihar, B. (1984). Task-centered management in human services. Springfield, IL: Charles C. Thomas. Page 102 Client/Staff Ratios Definition: The client/staff ratio identifies the number of clients to be served by each direct service staff member within the rehabilitation facility. Why Client/Staff Ratios Are Needed Client/staff ratios are important for administrators because they can be used as benchmarks by which to assess the optimal number of clients served by each direct service provider, as compared to the actual number of clients being served.

1983). Rehabilitation in the public mind: Strategies of marketing. Alexandria, VA: National Rehabilitation Association, Seventh Mary E. Switzer Memorial Seminar. Rodos, D. L. (1981). Marketing for non-profit organizations. Boston: Auburn House Publishing Company. , & MacDonald, D. (1981). Marketing health and human services. London: Aspen Systems Corporation. D. (1984). The marketing planning handbook for rehabilitation facilities. Minnesota: RPM Press. Winston, W. ). (1985). Marketing strategies for human and social service agencies.

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